Privacy Policy

Introduction

Welcome to TinyTechnoToddlers Franchise Portal ("we," "us," "our," or "Company"). TinyTechnoToddlers is committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains our online information practices and the choices you can make about how your information is collected and used.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at the address provided at the end of this document.

1. Information We Collect

Personal Information Provided By You

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, business type, years of experience, educational background
• Financial Information: Bank details (for payments and fund transfers), investment capacity
• Document Information: Government-issued IDs, business licenses, property documents
• Communication Data: Messages, inquiries, and correspondence you send us

Automatically Collected Information

When you visit our portal, we automatically collect:

• IP address and location data
• Device information (browser type, operating system)
• Usage data (pages visited, time spent, actions taken)
• Cookies and similar tracking technologies
• Referrer information

Information From Third Parties

We may receive information about you from:

• Business partners and affiliates
• Credit reference agencies
• Public databases and records
• Social media platforms (if you connect your accounts)

2. How We Use Your Information

We use the information we collect for various purposes:

• To Process Your Application: Reviewing franchise applications, conducting background checks, verification of documents
• To Provide Services: Facilitating franchise partnerships, managing accounts, providing support
• Communication: Responding to inquiries, sending updates, important notices, and newsletters
• Improvement: Analyzing usage patterns to improve our portal and services
• Marketing: Sending promotional materials and information about new opportunities (with your consent)
• Legal Compliance: Complying with legal obligations and enforcing agreements
• Security: Detecting and preventing fraud, protecting against unauthorized access
• Research: Conducting surveys and market research

3. Data Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Firewalls and intrusion detection systems
• Regular backups of critical data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our portal and providing services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or sale of assets
• Franchise Partners: Selected information shared with approved franchise partners for operational purposes
• Your Consent: When you explicitly authorize us to share information

All third parties are bound by confidentiality agreements and are required to use your information only for the specific purpose we provide it.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the information we hold about you
• Correction: You can request corrections to inaccurate or incomplete information
• Deletion: You can request deletion of your information (subject to legal retention requirements)
• Opt-Out: You can opt out of marketing communications at any time
• Data Portability: You can request your data in a structured, commonly used format
• Restriction: You can request restriction of processing in certain circumstances

Cookies and Tracking

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our portal.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the context:

• Application Data: Retained for 2 years after application decision
• Customer Data: Retained during the business relationship and for 5 years after termination
• Marketing Communications: Retained until you unsubscribe
• Legal/Compliance: Retained as required by applicable laws (minimum 7 years)

After the retention period, we securely dispose of your information or anonymize it so it can no longer be associated with you.

7. Children's Privacy

Our portal is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's access to our services.

8. Third-Party Links

Our portal may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your information.

9. International Data Transfers

If you are accessing our portal from outside India, please be aware that your information may be transferred to, stored in, and processed in India and other countries. By using our portal, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our portal and updating the "Last Updated" date. Your continued use of our portal after such changes constitutes your acceptance of the updated Privacy Policy.

11. Compliance with Laws

This Privacy Policy complies with applicable data protection laws including:

• Information Technology Act, 2000 (IT Act)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• General Data Protection Regulation (GDPR) - for EU residents
• California Consumer Privacy Act (CCPA) - for California residents